Terms and Conditions

TERMS AND BOOKING CONDITIONS

The Properties are owned by and, is offered for rental by W. Jordan (The owner) to the renter (The Holidaymaker) under the following conditions.

PRICES:

All prices quoted are per Villa per week. A Breakage and Key deposit of £250.00 is required, and should be paid with the final balance. This will be refunded on return of the keys, subject to reduction for any breakages. There are no other hidden charges levied by the owner.

PAYMENTS:

Reservations made by phone or email will be held for three working days. A contract only comes into existence when we have received a deposit in the form of a cheque or Bankers draft together with a signed Reservation Form and have issued a written confirmation of booking.

The deposit is 20% of the total booking fee. This secures the agreed booking period. The balance of the rental is due not less than six weeks prior to the start of the holiday unless late booking conditions have been agreed. If payment is not received on the due date, the owner reserve the right to treat the booking as cancelled by you and the dates will be offered to other interested parties. All deposits are non-refundable. It is advised to take out adequate insurance to cover any loss or damage you may incur.

OCCUPANCY:

The number of persons using the property must not exceed the numbers agreed and the owner cannot accept more people than the maximum number advertised. If it is found that more people than agreed are using the property, this will be considered breach of contract and the holidaymakers will be asked to leave immediately without any refund.

CANCELLATION BY YOU:

Will result in the loss of the deposit. If we receive notice of cancellation less than six weeks before your holiday start date, you will be charged the full amount due unless we can re-let the property. If we re-let we will retain the deposit to cover expenses.

We strongly recommend you take out adequate insurance to cover this eventuality. Please inform us immediately by telephone and confirm your cancellation in writing. If after we have issued a Booking Confirmation, you wish to alter your booking, please let us know immediately. We will endeavour to accommodate you, but this may not be possible.


CANCELLATION BY US:

In the unlikely event that we have to cancel your booking or there are major changes to it due to matters beyond our control which are not covered below, we will advise you as soon as possible and will endeavour to offer you suitable alternative accommodation. If this is not possible or you do not wish to accept the alternatives offered, we would give you a complete refund of all monies paid.

ARRIVAL AND DEPARTURE:

The property will be available to you from 2pm on the day of your arrival until 10am on the day of your departure. Changeover days are on Saturday unless stated otherwise. The property is cleaned before letting, however you are responsible for keeping and leaving the property in a clean and tidy condition.

DAMAGE AND BREAKAGE DEPOSITS:

Should you or other members of your party or guests cause damage to the property, its contents, or any third party then you will be deemed responsible for such damage. Should you find any of the amenities listed in the property description damaged or broken, please bring it to the owners or there representatives attention immediately to avoid later repercussions. A breakage deposit of £250 is required with your final balance. All monies paid to the owner as breakage deposits are the property of the owner and will be returned on receipt of the keys, less any deductions for breakages if applicable. Holidaymakers are responsible at all time for the safety and behaviour of their children.

FORCE MAJEUR:

We cannot accept liability in any circumstances where performance of the contract is prevented by reason of : War or threat of war, riots, civil strife, terrorist activities, industrial disputes, natural or nuclear disasters, fire, flood or adverse weather conditions,
acts of God, closure of ports or airports, epidemics, government action or any similar events outside our control.

COMPLAINTS:

If a problem arises, please notify the owner or representative immediately. No complaint will be entertained unless it is raised with the owner or representative before the property is vacated and confirmed in writing within seven days of the end of your holiday. We reserve the right to terminate a booking at any time if any of these conditions are not met in full and you will be asked to leave the property. Please check all details of your booking confirmation carefully.

Should the holidaymakers not wish to accept the above terms and conditions, he should write to the owner within two weeks of the deposit being paid in which case a full refund will be made. If such request is not made within two weeks it will be deemed that the holidaymaker has accepted the above terms and conditions.

Under no circumstances shall the owner’s liability to the holidaymaker exceed the amount paid to the owner for the rental period. English Law shall govern this contract in all its.

For Bookings

Please call us on:

 

+44 1752 789413

 

or email us info@villasofdreams.co.uk

Contact details

Villas of Dreams

63 Sisna Park Road
Plymouth

PL6 7AE

Get connected

PrintPrint | Sitemap
© TEJ Heating (Plymouth) Ltd